Privacy Policy

Introduction

Rydent Freight ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our truck dispatching services or visit our website.

Information We Collect

We collect information that you provide directly to us when using our services:

• Personal Information: Name, email address, phone number, and mailing address.
• Business Information: Company name, MC number, DOT number, and equipment details.
• Communication Data: Information contained in messages you send to us through our contact form or other communication channels.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our truck dispatching services
• To communicate with you regarding loads, schedules, and operational matters
• To respond to your inquiries and provide customer support
• To send service-related notifications and updates
• To comply with legal obligations and protect our legal rights

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With freight brokers, shippers, and receivers as necessary to coordinate dispatch services on your behalf.
• Legal Requirements: When required by law or in response to valid legal processes.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data. To exercise these rights, please contact us using the information provided below.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: support@rydentfreight.com
Phone: (516)-966-0115